3 tips to improve emotional intelligence (EI) when working remotely

Though it’s harder to communicate our feelings and perceive coworkers’ emotions virtually, the consequences of ignoring EI are too great to neglect. Here’re four tips you can apply to improve your emotional intelligence even when working remotely.
 
The way we work has changed forever. An astonishing 94 percent of respondents in a 2020 study by the Whitaker Institute at NUI Galway stated they would prefer to continue working remotely once the crisis ended. This creates more chances for professionals to leverage their new skills, especially when it comes to remote communications.
 
The non-verbal parts of our conversations, which can provide so much information about others’ emotions, are often missing altogether. 
 

Look for the feelings of others

 
Empathy is the strongest trait, especially during this chaotic time. Empathy enables you to build stronger relationships, develop mutual respect, and openness so you can work more effectively with others.
 
Remote teams are often expected to work harder than normal ones to maintain a sense of connectedness. To be effective, you may need to improve your listening and observing abilities so you don't lose out on opportunities to connect with and engage others. We must pay close attention and take the time to check-in in order to pick up on the subtle cues provided by our team members via:
 
  • - The tone of voice
  • - Speech volume or pace
  • - Body language or facial expressions

 

Practice-consideration-before-commentary
 
 

Practice consideration before commentary

 
Everyone has different backgrounds and experiences, especially after COVID-19 and the remote work transition. Being empathic entails taking into account all scenarios before engaging in conversation or delivering a response. Maybe your colleagues who have not answered you right away are having kids at home crying. Make sure you consider all situations before engaging in commenting or offering a response.
 
If you are in a leadership position that requires effective remote team management, it is suggested that you should make proactive calls to employees on many levels down your organizational chart to check in and offer help. Ask your staff what they require, and then provide them with the greatest tools possible to thrive while working from home.
 

Treat every criticism as a learning opportunity

 
Criticism is everywhere when it comes to daily work. It is not easy to accept criticism from others, especially if the negative feedback was provided in an unprofessional manner. 
 
However, criticism can be a good chance for reflection. Reflection can only get you so far, no matter which position you are in. If you are serious about taking your EQ to the next level, ask trusted friends, colleagues, or family about how you come across social situations. Try not to go into defensive mode. Rather, consider it as a positive change for you to grow your skills and experiences, which are much more important than positions and roles. 
 

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We hope you have learned more about how to communicate effectively with your remote team. Next step, you can join our thriving community of remote workers and enjoy immense benefits with a few simple steps:
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